You asked, we answered!

Here are frequently asked questions about us.

Product Information

The timeframe for experiencing results with pine pollen can vary from person to person as everyone's body absorbs and reacts to supplements differently. Some people report feeling effects such as increased energy or vitality within minutes to hours, while others notice more gradual benefits over days or weeks of consistent use. For hormonal support, it may take a few weeks of regular use to experience noticeable changes.

We offer pine pollen in two forms: liquid extract and powder. Here's a guide for each:

  • Liquid extract: Take it sublingually by placing drops under your tongue and holding this for at least 30 seconds before swallowing - ideally a full minute. If you just swallow it straight and skip this step, your system won’t absorb it as well. Many people report a drastic change in the benefits once they follow these steps on our label.
  • Powder: Mix the powder into cold drinks, oats/muesli, fruit, smoothies, or salads. Feel free to experiment and find what works best for you!

The recommended dosage is:

  • Powder: ½ teaspoon, 1-3 times a day.
  • Liquid Extract: 1-3 times a day, with a maximum of 5 times.
    - Men: 1-1.5 ml (use the provided dropper, designed for 1ml)
    - Women: 0.25 ml (use the provided dropper)

The recommended dosages are a starting point, as individual responses can vary. Pay attention to your body and adjust the amount as needed. Start with a lower dose and increase gradually if you feel comfortable. Discontinue use if you experience any discomfort.

That tingling or slight burning under your tongue is a sign that the pine pollen extract is working and is being absorbed properly. If the taste is too strong or the tingling becomes uncomfortable, feel free to mix the extract with a tablespoon or small glass of water or fruit juice.

We have conducted research with a Dunedin-based laboratory and confirmed that our our Bio Gold pine pollen tincture has been confirmed in their trials to boost testosterone in human cells by up to 40%. There’s also a brand new peer reviewed blood analysis study from USA showing that pine pollen tincture is clinically proven in this trial to boost testosterone-related health functions in men. However it should be noted that this study was done not on our product, but a similar one. Also, the dosage of participants in the study was only 1 ml / day, whereas we recommend to take up to 5 ml per day.
We are currently securing funding for a clinical trial to explore the benefits of our specific pine pollen product. In the meantime, there's a wealth of existing research on pine pollen's potential. Over 300 scientific papers document its possible health properties. Additionally, traditional practices in Japan, Korea, and China have used pine pollen for millennia with reported benefits.

Individuals with pollen allergies may potentially react to pine pollen, as pine pollen differs from the pollen found in grasses, weeds, or flowers. If you're aware of having a pollen allergy, we recommend consulting with your healthcare professional before introducing pine pollen into your routine.

While we don't currently offer dedicated testers or sample packs, many customers start their Bio Gold experience with our small bottle of liquid extract. This provides a good amount to experience the potential benefits of pine pollen and allows you to adjust the dosage based on your needs.

It depends on how often you take it (typically 1-3 times daily). Here's a general idea:

  • Small bottle:Up to 1 month
  • Regular bottle:Up to 2 months
  • Large bottle:1-4 months
  • XXL bottle:2-6 months

Tip: The XXL bottle offers the best value per millilitre.

Yes, pine pollen absolutely works! We recommend checking out our testimonials and reviews from real Kiwis who have incorporated pine pollen into their wellness routines at https://biogoldnz.com/pages/all-reviews.

The liquid extract (tincture) is vegan and gluten free, and is made with the following ingredients:

  • Pine pollen (harvested in New Zealand)
  • Organic, food-grade glycerine (derived from coconut)
  • Organic food-grade ethanol
  • New Zealand spring water

Timing doesn't matter, but consider taking the liquid extract before exercise - whether it's walking, hitting the gym, or engaging in sports. This seems to enhance absorption, effects, and overall benefits, possibly due to improved blood circulation. Since pine pollen is not known to contain stimulants such as caffeine, taking it at night is unlikely to directly interfere with sleep for most individuals. However, some people may experience increased energy levels or other effects that could potentially affect sleep if taken too close to bedtime. It's advisable to monitor your own response to pine pollen and adjust the timing of consumption accordingly to ensure it does not disrupt your sleep patterns.

Pine pollen is the fine, yellow powder released by pine trees in spring. It plays a part in the tree's reproduction and comes from the male pine cones (called catkins). Interestingly, pine pollen has been used in traditional medicine for over 3,000 years in places like China, South Korea, and Japan.

Our pine pollen is carefully sourced and harvested from New Zealand pine forests.

We source our pine pollen from a special selection of coastal Pinus radiata trees in New Zealand. These trees are chosen for their unique genetic and nutritional profile, which has been analysed by scientists. We've spent years carefully assessing the pollen's biochemistry in the lab to ensure we're creating the purest, safest, and most effective products possible.

Pine pollen has a long history of use as a superfood and traditional Chinese herbal remedy. It's packed with nutrients like amino acids, vitamins, minerals, and antioxidants.

It's important to note that most research has focused on other pine species, not the Pinus radiata we use in New Zealand. So, we can't make specific health claims about our products. However, some potential benefits based on current research include:

  • Supporting a healthy immune system
  • Balancing the hormonal system
  • Increasing energy levels
  • Supporting a healthy libido
  • Providing excellent nutritional value

Traditional Chinese medicine associates pine pollen with:

  • Boosting vital energy (Qi)
  • Supporting key organs like the heart, spleen, lungs, kidneys, and liver
  • Improving lung function and promoting healthy skin
  • Supporting the endocrine system, brain, bones, and hair
  • Stimulating the liver and regulating bile production
  • Enhancing cardiovascular health and blood quality
  • Nourishing muscles and aiding metabolism

Our pine pollen comes in two forms: powder and liquid tincture (Supercharge®).

Pine pollen powder offers extensive nutritional benefits, providing a range of vitamins, minerals, amino acids, and antioxidants. It is suitable for most people and can be used by mixing it with food and drinks. In contrast, the liquid extract is more potent and primarily benefits hormonal balance, energy levels, and libido. It is recommended predominantly for men over the age of 25. Pine pollen supplements are not recommended for individuals under 18 due to their developing endocrine systems.

This difference arises because when the powder is soaked in ethanol, a chemical reaction occurs, extracting the bioactive compounds from the pollen into the liquid. This process concentrates the beneficial properties, making the liquid extract more effective for specific uses like hormonal support and overall vitality.

No, collecting pine pollen doesn't affect bees. Pine trees are wind-pollinated, meaning they rely on the wind to spread their pollen, not bees. Bees focus on collecting pollen from flowers and plants that rely on insects for pollination. Interestingly, bees do collect pine sap, which they use to build their hives.

We can't disclose the exact formula for our tincture, but we can assure you it's comparable in strength to common 1:3 tinctures. This means each serving delivers a potent and effective dose of pine pollen.

The shelf life depends on the format:

  • Liquid Tincture: Being an alcohol-based tincture, it can last up to 12 months if stored properly. For optimal shelf life, keep it in a cool, dark place or refrigerate it.
  • Powder:Store it in the fridge or freezer for the best quality. It can also be kept at room temperature of up to 24 degrees for up to 4 months.

Yes, our pine pollen extract contains a small amount of ethanol. Ethanol is commonly used to extract and preserve the bioactive compounds in pine pollen, ensuring maximum potency and efficacy. The amount used in our product is minimal and safe for consumption.

Natural variations can occur between batches of our liquid pine pollen tincture due to the harvesting and production process. These variations are influenced by natural factors and are entirely expected in natural products.

The most common appearance is clear. We remove most of the pollen sediment during extraction, but some might remain suspended and settle later. A more yellow colour simply means there's more sediment, while clearer means less. This visual difference doesn't affect the potency of the tincture.

The pollen grains themselves don't contribute much after the extraction process. All the beneficial compounds are already dissolved in the liquid, which is why it's usually clear. The amount of sediment that settles in each bottle can vary naturally, but it doesn't impact the extract's strength. Rest assured, all the good stuff is in the liquid, and every batch undergoes quality control to meet our standards.

Pine pollen powder contains a number of different naturally occurring plant-based phytoandrogens, such as testosterone. Unfortunately we are currently unable to give an exact quantified measure of testosterone per ml of our products, and even if we did, it would only explain part of pine pollen’s androgenic actions, which are attributed to not only the phytotestosterone, but also the other 200+ bioactive natural compounds present.

No, we don't crack the cell walls of our pine pollen. There's debate within the pine pollen community about the supposed benefits of cracking cell walls. Here's why we choose not to:

  • Nutrient Accessibility: Pine pollen cell walls are naturally quite fragile, and our bodies can break them down during digestion. The digestive system is designed to handle extracting nutrients from various foods, even those with tougher cell walls.
  • Nutrient Stability: The nutrients within pine pollen cells are stable and can be effectively absorbed by the body even without cracking. Cracking might not necessarily improve nutrient bioavailability.
  • Oxidation Risk: Cracking the cell walls exposes the pollen's interior to oxygen, which can lead to oxidation. Oxidation can degrade the quality of certain nutrients, reducing their effectiveness.
  • Limited Scientific Evidence: While some believe cracking enhances benefits, there's limited scientific research to support this claim. More studies are needed to determine its necessity and effectiveness.
  • Natural Digestion: The human digestive system is well-equipped to break down various foods, including those with tougher structures. Consuming pine pollen in its natural state likely allows for effective digestion and nutrient absorption.

No evidence suggests people become desensitised to pine pollen supplements. In fact, many long-term customers report consistent benefits over several years.

It's important to remember that individual responses to supplements can vary depending on health, lifestyle, and overall well-being. Our focus is on creating well-tolerated products, and we're happy with the positive feedback we receive from customers.

It depends on your fasting goals. Some fasting routines are strict and avoid any calorie intake or supplements. Others allow certain supplements that don't break the fast.

Since pine pollen contains nutrients, it technically could break a strict fast. However, some people find it beneficial and compatible with their fasting routine. Our Founder Carl even uses pine pollen while fasting and finds it helpful.

There are benefits to taking both pine pollen powder and pine pollen liquid extract together. The liquid extract is quickly absorbed and can provide rapid benefits, particularly on the hormonal side, supporting energy, libido, and overall vitality. The powder offers a more sustained release of nutrients, providing the vitamins and minerals from the pine pollen over a longer period. Combining the two can maximise the overall benefits and provide both immediate and long-term support for your health.

There's limited scientific evidence directly linking pine pollen to increased sperm count or improved fertility in humans. While traditional practices and some testimonials suggest potential benefits, more research is needed for confirmation.

Pine pollen does contain various nutrients and may offer some hormonal support, which could theoretically contribute to reproductive health. However, for fertility concerns, consulting a healthcare professional is crucial. They can provide personalised advice and explore treatment options based on your specific situation.

Pine pollen has a slightly earthy, mildly sweet, and somewhat nutty flavor. Its taste is generally subtle, which makes our pine pollen powder a versatile addition to various foods and beverages without overpowering their flavors. Our liquid extract is often likened to a forest whiskey!

Our pine pollen products are completely natural and contain no synthetic hormones or banned substances. However, pine pollen does contain naturally occurring phytoandrogens, which may have an effect on hormone levels. While we are not aware of any cases where our products have caused issues with drug testing, we always recommend checking with your testing organisation or governing body to ensure compliance with their specific regulations.

We only ship our products within New Zealand, so we're not familiar with the border requirements for other countries or entering into New Zealand. We recommend doing your own research to make sure you comply with any regulations or restrictions.

Pine Pollen Effects On Women

There's limited scientific research on whether pine pollen directly increases female vitality. While some people report positive experiences, more studies are needed to confirm its effectiveness.
Pine pollen does contain various nutrients, including phytoandrogens, which are similar to testosterone. These might influence hormonal balance and overall well-being, potentially impacting vitality. However, individual responses to supplements can vary greatly. If you're considering pine pollen for 'night spark' support, it's best to consult a healthcare professional. They can provide personalised advice based on your health and specific needs.

Our Supercharge® Liquid Extract is specifically formulated for men over 25 years old. While some women report positive effects like increased energy and menopausal symptom relief at a starting dose of 0.25ml, we generally recommend our pine pollen powder for women of all ages. The powder offers a wider range of potential benefits and is more versatile for consumption.

Pine pollen may help support women during menopause by promoting hormonal balance. While pine pollen has been studied more extensively in men, some women have reported benefits in reducing common symptoms such as hot flashes, mood swings, and fatigue. Pine pollen contains phytohormones, which are plant-based compounds that can support the body's natural hormone levels, potentially offering relief from hormonal imbalances during menopause. Both our powder and liquid extract can be helpful for menopausal women, but they cater to slightly different needs:

Liquid Extract (Supercharge®): This concentrated formula is designed for men, but some women report positive effects like increased energy and relief from menopausal symptoms when taken at a lower dose (0.25ml daily). It might be a good choice if you're seeking a stronger boost and alleviation of menopausal discomforts.

Powder: The pine pollen powder offers a gentler approach suitable for women of all ages. It boasts a wider range of potential benefits and can be easily incorporated into your diet. This versatility makes it a good option for overall hormonal balance and full-body health during menopause.

Pine pollen is often promoted for its potential health benefits, although scientific research on its effects in women is limited. However, some anecdotal claims suggest it may offer several potential benefits:

Nutrient Content: Pine pollen is rich in various nutrients, including vitamins, minerals, amino acids, and antioxidants, which can contribute to overall well-being.

Phytoandrogens: Pine pollen contains phytoandrogens, plant-based compounds that may help balance hormone levels in both men and women.

Adaptogenic Properties: As an adaptogen, pine pollen may help the body adapt to stress and promote resilience, which can be beneficial for women dealing with stress-related issues.

Energy and Vitality: Some users report increased energy levels and a sense of vitality when taking pine pollen, potentially supporting energy and stamina in women.

Skin Health: The antioxidants in pine pollen may contribute to skin health by combating oxidative stress and supporting a healthy complexion.

Individual responses may vary, so it's advisable to consult with a healthcare professional for personalised advice based on your health and specific needs.

Pine pollen contains phytoandrogens, plant-based compounds that resemble human hormones, including oestrogen. Some people believe these phytoandrogens may help balance hormone levels, including oestrogen, in both men and women. However, scientific research on the specific effects of pine pollen on oestrogen levels in women is limited. It's advisable to consult with a healthcare professional before using pine pollen or any other supplement to address hormonal concerns. They can provide personalised advice based on your health history, current medications, and individual needs.

Medical Advice

While our pine pollen products offer natural health benefits, we are not medical professionals and cannot advise on how they might interact with your specific medication. We recommend consulting with your healthcare provider before starting any new supplement regimen. They can provide personalised advice based on your medical history and current medications to ensure your safety and well-being.

Generally, most people don't experience side effects when incorporating pine pollen into their routine. However, it's essential to consider a few factors. Pine pollen is not suitable for individuals with androgenic excess, a pine allergy, sensitivity to ethanol, anyone under 18 years old, pregnant or nursing women, or those on certain medications, especially those related to hormonal regulation, birth control, or immune suppression..

Additionally, our liquid extract is recommended for individuals aged 25 and above. It's advisable to check with a healthcare professional before use and if you experience any negative symptoms. Please also carefully read and follow all instructions on the bottle.

Our pine pollen powder is suitable for men and women aged 18+, and our liquid extract is suitable for men aged 25+ and women aged 30+.

The liquid extract isn't recommended for men under 25 or women under 30 due to their hormonal systems still developing. Pine pollen liquid extract contains phytoandrogens, which are plant-based compounds that mimic and support the body's natural hormones. When under these ages hormonal systems are generally still producing sufficient levels of testosterone and other hormones. Introducing a concentrated product like the liquid extract during this stage may not be necessary and could potentially interfere with the body’s natural hormonal balance.

For individuals aged 18+, our pine pollen powder is a better option. It provides excellent nutritional support with a range of vitamins, minerals, and antioxidants, and is easy to incorporate into daily routines, such as mixing it into a smoothie. This makes it a more suitable choice for supporting general health and wellbeing during this stage of life.

Stockists / Wholesale Opportunities

Our products are currently available for purchase directly through our online store at https://www.biogoldnz.com.This way, you can easily access comprehensive information about each product and ensure you're receiving it straight from the source. We're always exploring new ways to make our products more accessible, so stay tuned for future updates!

Due to a surge in demand and limited supply, we can only accommodate a limited number of wholesale customers at the moment. Click here for more information.

Discount Codes / Free Products

Absolutely! You can use the code GOLDEN to enjoy 10% off your first order. Alternatively, opt for our subscription offer to receive 15% off every order, with the flexibility to cancel or change frequency at no cost, anytime.

Our subscription service already provides the best available discount of 15% off every order. Therefore, additional discount codes cannot be applied to subscription orders. This ensures you consistently receive the best pricing on your recurring orders.

Currently, we don't have a referral program in place, but it's something we've been considering for the future. Your feedback is valuable, and we'll take it into account as we explore options to enhance our customer experience.

Thank you for your interest in becoming an influencer for Bio Gold. We appreciate your enthusiasm and interest in our brand. To discuss this opportunity further, please feel free to send us a direct message on Instagram.

As we explore potential collaborations and influencer partnerships, we will certainly consider your profile and keep your information on file for future reference.

Shipping Inquiries

Currently, we're unable to fulfil orders outside of New Zealand. However, stay updated on Bio Gold's expansion through social media, email subscriptions, and our website for future availability in other countries. We appreciate your interest and are actively working to make Bio Gold more accessible to everyone.

We ship orders by every weekday (excluding public holidays) by courier using New Zealand Post. Typically, orders to urban areas arrive within 1-3 business days, while rural addresses may take an additional 1-2 business days.

You will an email with your tracking information when your order is shipped. Simply locate that email, and you'll find the tracking link inside. For any concerns, feel free to let us know, and we'll be happy to assist you further.

Please email customersupport@pinepollen.co.nz so we can investigate this further.

Yes, we use New Zealand Post for our parcel deliveries by courier, and if your post office box is managed by them, they will likely accept parcels from us.

Currently, we don't provide a click and collect service. However, we do provide free shipping on all orders. Your order will be shipped on weekdays throughout New Zealand, except on public holidays, ensuring swift delivery.

Product Returns

We understand that our products might not work for everyone. If you're not satisfied, you can initiate a return for a refund within 60 days of receiving the product. Visit our refund policy page for informaton on how to initiate a product return for a refund.

Subscriptions

Please email us directly at customersupport@pinepollen.co.nz for any subscription changes or cancellation requests. Once we receive your email, we'll promptly assist you with making any changes you require.

To subscribe, visit the page of the product you’re interested in subscribing to at biogoldnz.com. Select the subscribe and save 15% option, instead of the one time purchase option. From there you’ll have the option to select the frequency of how often you’d like to receive your subscription.

Email us at customersupport@pinepollen.co.nz and we'll help you with this process.

Payment methods

Currently, we do not accept bank transfers as a payment method. However, we offer credit card, Afterpay, and Paypal as payment methods. You could consider purchasing a Prezzy Card from one of their retail partners to use as a credit card for your purchase.

Afterpay won't show at checkout if you have a subscription product/price added to your cart, as they must have a credit card loaded for ongoing orders. Afterpay is available for one time purchase orders and will show in the cart if that's what you have loaded.

Other

Thank you for expressing interest in potential job opportunities at Bio Gold. If you haven't already, please send us your CV for our records. As our business expands, there may be a need for additional team members, and we will keep your information on file. We will review your CV and be in touch if there is a role that aligns with your background and experience. We appreciate your consideration of Bio Gold as a potential workplace.

While we are not currently accepting external investment, we appreciate your interest and confidence in Bio Gold. Should our financial strategy change in the future, we would like to keep your details on file for reference. Please email us at customersupport@pinepollen.co.nz and provide the following information:

1) Who you are and a brief overview of your investment goals,
2) Your preferred investment amount, and
3) Any specific expectations or requirements you may have as an investor.

We value your interest in Bio Gold and will keep you updated on any developments regarding investment opportunities

While we currently have our supply arrangements in place, please complete this form and we will keep your details on file for future reference.

We understand that cost is an important factor. The pricing of our powder and liquid extract reflects the high quality and effectiveness we strive to deliver. We invest in quality ingredients to ensure that our customers receive maximum benefits for their well-being. If you're interested, we suggest trying out our small bottle option as a more affordable way to experience the benefits of Bio Gold.

Can’t find what you’re looking for?

We're here to support you every step of the way! Send us a message using the form or email us at customersupport@pinepollen.co.nz