You asked, we answered!

Here are frequently asked questions about us.

Product Information

How to take pine pollen, dosages, ingredients, and how the products work.

Pine Pollen Effects On Women

Safety, menopause support, and what women can expect from pine pollen.

Medical Advice

Who should check with a doctor before using pine pollen.

Stockists / Wholesale Opportunities

Where to buy Bio Gold and how to enquire about wholesale.

Discount Codes / Free Products

First-order codes, subscription pricing, and influencer requests.

Shipping Inquiries

Delivery times, tracking, PO Boxes, and where we ship.

Product Returns

The 365-day Good as Gold Guarantee and how refunds work.

Subscriptions

How to start, change, or cancel a subscribe-and-save order.

Payment methods

Cards, Afterpay, PayPal, and what shows at checkout.

Other

Jobs, investment, supplying pine pollen, and pricing.

Can’t find what you’re looking for?

We're here to support you every step of the way! Send us a message using the form or email us at customersupport@pinepollen.co.nz